FAQ

How long is the warranty on your products?

All our products are certified and have a warranty of 2 years. Keep in mind that the warranty may vary for light sources. Halogen lamps have no warranty, and LEDs often come with an extended warranty by the manufacturer.

What is the return process?

From the RED assortment - With no fee, if returned within 14 days from the purchase, not used and in the original box, not damaged.

Is it possible to get a discount for large orders?

We constantly work on providing the best price for the level of quality we provide, however there is always the possibility of getting a discount for larger orders. We can offer 5% for orders of 2000 EUR and 10% for orders of 4000 EUR. Wholesale customers have other discount conditions, so if you choose to buy directly from them, you should contact them to find out what discounts you can get.